Fair use policy

1. Permitted use

Paid content is licensed for the personal educational use of the learner who purchased or was assigned the package. You may study assigned material, attempt tests, review your results, make personal notes, and download or print files only when an authorised download option is provided and only for private, non-commercial study.

2. Personal accounts

Each learner must use their own account. Do not share credentials or sessions, let another person take tests through your account, transfer or rent access, use an individual account as a group licence, or create multiple accounts to bypass limits.

3. Content restrictions

Do not reproduce, distribute, publicly display, translate, repackage, sell or exploit Prepstore materials without written permission.

• Do not upload content to messaging groups, cloud drives, social media, websites or file-sharing services
• Do not systematically capture PDFs, screenshots, questions, solutions or protected pages
• Do not remove watermarks, copyright notices or branding
• Do not include content in another paid or free course or commercial coaching service
• Do not use substantial content to create a competing question bank, product or dataset

4. Automated misuse

Do not use bots, crawlers, scraping or automated-download tools, extraction extensions, test-submission scripts, reverse engineering, security-bypass tools, or AI and dataset-building systems to reproduce, train on or redistribute substantial Prepstore content without written permission.

5. Test integrity

Do not manipulate timers, attempts, answers, scores or result records; obtain answers through unauthorised technical methods; submit another person's answers; circulate active test questions or answer keys; or interfere with another learner's session.

6. Reasonable devices and sessions

You may use reasonable personal devices for normal study. We may limit simultaneous sessions, repeated device changes, automated requests or unusually high-volume activity to prevent misuse. If a legitimate situation triggers a restriction, contact support for review.

7. Monitoring and privacy

To enforce this policy, we may review limited login, device or session, IP, download, test and access-anomaly information under the Privacy Policy. This is not permission to access unrelated content on your device.

8. Enforcement

Depending on seriousness and frequency, we may warn the user, request reasonable account verification, end suspicious sessions, restrict downloads, suspend access during investigation, terminate confirmed material violations, preserve evidence or take legal action. Where appropriate, the user may explain or appeal; immediate action may be taken to prevent ongoing harm.

9. Refunds after violation

An account terminated for a verified material violation will not ordinarily receive a refund for the affected purchase, subject to applicable consumer law and the facts of the case.

10. Reporting misuse

Report suspected piracy or unauthorised sale with a relevant link, screenshot or other lawfully obtained evidence.

11. Organisational use

Schools, coaching providers, companies and other organisations must obtain written permission or an appropriate organisational licence before using content for multiple learners.

12. Appeals

If you believe an account restriction is incorrect, contact us with your registered email, relevant order ID, a brief explanation and supporting information. An authorised team member will review the matter.