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CONTACT PREPSTORE

We're here to help.

Get tracked learner support or send a general, business, privacy or grievance enquiry directly to the Prepstore team.

Your security comes firstWe will never ask for your password, OTP, UPI PIN, CVV or full card details.
SEND AN ENQUIRY

Tell us what you need.

Use this form for general, business, content-permission, privacy and formal grievance matters. Your submission is recorded securely and receives a reference number.

  • Choose the closest enquiry type
  • Use an email address you monitor
  • Include an order ID only when relevant

Do not include passwords, OTPs, UPI PINs, CVV or full card details.

START HERE

How can we help?

Using the correct channel helps us understand and resolve your request faster.

ACCOUNT & PURCHASE SUPPORT

Help Centre

For payment status, orders, package access, tests, study material, account or technical issues. Signed-in learners can create a tracked support ticket and follow every reply.

Sign in to get support
GENERAL & BUSINESS ENQUIRIES

Email Prepstore

For partnerships, content permissions, institutional enquiries, privacy requests and matters that are not tied to an existing learner ticket.

contactprepstore@gmail.com
DIRECT CONTACT

Verified business details

Phone+91 92342 26605Include your registered email or order ID when relevant
Business address
Salt Lake Sector V, Kolkata, West Bengal 700091, India
Prepstore is an online digital-learning platform
BEFORE YOU CONTACT US

Help us understand your request.

For a faster review, share only the information relevant to your issue.

  • Account issuesYour registered name and email address
  • Payment or order issuesOrder ID, payment reference and purchase date
  • Technical issuesDevice, browser, page URL and a safe screenshot
  • Privacy or grievance requestsA clear description and the outcome you are requesting